The increased complexity in business has forced enterprises to adopt alternative methods that not only increase productivity but also reduce the number of complexities that they face. Collaboration and social business are particularly important in an organization since they change the nature of and grow professional work, alter the organization of the entity, emphasize innovation, and initiate good culture in the institution (Kadochnikov 167). The two aspects involve the building of proper relationships in the workplace and working with others to achieve the objectives. Some of the methods that are used include the social networking of customers, employees, and the customers. Some of the technologies that can be used to promote social networking are Executive Support Systems (ESS), Decision Supporting System (DSS) and the management information systems.
Benefits of Collaboration and Social Business
Collaboration and social business have different benefits in an enterprise as they determine its success rate. Additionally, they increase the productivity, limit the amount of risk, understand the dynamics of the industry, promote enterprise branding, and develop relevant strategies (Vangen 1239). Moreover, they enable an institution to identify both opportunities and threats that may affect its operation.
Organizational Culture on Business Processes and Collaboration
Collaboration and social business involve building relationships among the stakeholders and is highly influenced by the culture of an organization. Essentially, the concept of culture entails the shared values, beliefs, and assumptions that govern how individuals in a farm behave (Slack, Sandra, and Rachael 541). Therefore, it determines the collaborative strategy adopted by an institution and the evaluation methods to be used. Equally, it affects the customer relation methods that the company develops as well as communication mediums between employees.
Kadochnikov, Nikolay. “Analytical framework for measuring the impact of social business collaboration.” U.S. Patent Application No. 14/335,167.
Vangen, Siv, John Paul Hayes, and Chris Cornforth. “Governing cross-sector, inter-organizational collaborations.” Public Management Review vol. 17, no.9, 2015, pp.1237-1260.
Slack, R. E., Sandra Corlett, and Rachael Morris. “Exploring Employee Engagement with (Corporate) Social Responsibility: A Social Exchange Perspective on Organizational Participation.” Journal of Business Ethics vol. 127, no.3, 2015, pp. 537-548.