Communications: Sample Essay on Organizational Citizenship

Organizational Citizenship


The purpose of this paper is to depict concepts of communication, coordination and ethics that apply in an organization. It also reveals how staff in a firm is supposed to handle their issues to facilitate success in their operations. The essay also depicts the manner in which ethics guides them to foster their performance.

Communication is a vital aspect that instills essential principles to citizens to enable them abides by the regulations of the organization. Through efficient way of communication, workers get the opportunity to enhance their relationships (Borman, 2014). This also contributes to coordination and peace which leads to productivity in a firm. Clearly, employees ought to have proper skills in solving issues that arise to facilitate progress. Furthermore, citizens also become effective in the organization when they embrace code of ethics.

Additionally, communication is a significant concept that applies to all departments in a firm. Formal way of communicating is necessary while conducting activities that are connected to the firm. Collaboration exhibits the capability of workers to coordinate and achieve a common objective. This is evident when employees share duties to meet the mission of the firm. In this regard, it is vital for all workers to communicate effectively to accomplish their desired goal. Collaboration is an aspect that enables the staff to consider fulfilling goals of the firm.

It is also essential for workers to have skills in solving challenges to be valuable at job place. To be in a position to solve a given problem, workers need to be creative. Ethics are beneficial in a firm because they guide employees to select what is correct and avoid the wrong acts. In essence, employees who serve as good citizens in the organization place the interest of the firm first. They accomplish this by respecting ethics, communicating effectively and solving issues of a firm appropriately.



Borman, W. C., & Motowidlo, S. J. (2014). Organizational Citizenship Behavior and Contextual Performance: A Special Issue of Human Performance. Chicago: Psychology Press.

Ferrell, O. C., Fraedrich, J., & Ferrell. (2014). Business Ethics: Ethical Decision Making & Cases. Boston: Cengage Learning.


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