Technology in the workplace
Over the last one decade technology was introduced in companies and working places to perform most of the administrative functions. The administrative duties include replacing employees working hours as well as management. Technology is used to save time, operation cost and mainly make working operations run smoothly. In an office setting, technology has enabled easier for distant communication by use of mobile and computer gadgets. New avenues of communications have been ushered in by use of networking sites and the internet. The entire working environment has changed regarding workers relationships.
Workers in business organizations and other institutions that have offices do not limit the workers from communicating through the phone calls or mails anymore. This implies that they can communicate without interruption. In additions, due to freedom is given to workers in offices and businesses, virtual calls can allow participating in distant meetings without being present. For the case of businesses, employees, customers, and other stakeholders can carry out telecommunication from their place of choice. Besides, technology is immeasurable and limitless regarding usage, and therefore the importance of physical office is eliminated. Some organizations allow their workers to work right from home without traveling.
Workers working in the same organizations can still communicate by sharing documents and chatting without being in the same common room or a meeting. Technology has also enabled the customer care departments to serve the customer better. Unlike before technology stepped in, automated emails have helped organizations accelerate customer’s questions and issues. Even though communication has been made easier by technology, its length has been decreased. This has resulted from communication broken down into general topics. As well, loss of time is also an issue because for the case of meetings it is not possible to pick up from where they left off (Burge 2013).
Business persons who use technology have credited for saving the cost of operation. For instance, the traditional filling which has been converted to electronic files has decreased paperwork. The electronic files can be mailed electronically, and the end recipient receives the instantly. There before, sending documents was an issue since the final draft was taken through various stages. At first, one has to type the document and edit it. The writer took a lot of time to read and review it. Several other persons were to be involved in making corrections and to make additions. Finally, the final copy is taken back for retyping. With the presence of technology, a computer user can type a document, correct grammar, punctuation, and spelling at the same time.
Years ago job applicants used to visit the organizations to drop their applications. Today, job applicants upload their curriculum vitae and other credentials easily to be accessed by the Human resource manager. The work of Human resource manager is made more comfortable as he or she can post vacancies online for job applicants. Likewise, he or she can be able to access a great deal of information involving applicants and select the qualified one.
Over the years, face to face mode of communication has been the order of the day in offices and businesses. With the presence of technology, one on one communication is limited. Furthermore, workers in an office setting are isolated. As a result, a friendly working environment is born together with countless personal interactions. According to Caroli (268) he states that the organizations have begun to transform in and out of the working stations because there are less individual relationships.
Everyone can agree that technology has a melodramatic impact in the workplace. It has changed the traditional way of interacting in an office with more sociable and digital settings. The ways of doing things and working environment has also transformed immensely. Technology is therefore vital in working place because the skills required in job markets involve technology advancements. In additions, much of physical work revolves around technology. Finally, technological advancements will make working place more and more interesting in the next one decade to come.
Burge, Natalie. ‘How technology has changed workplace communication. Forbes BrandVoice, 12 October 2013.www.forbes.com/find-more/brandvoice/. Accessed 19 November 2017.
Caroli, Eve. New technologies, organizational change and the skill bias: What do we know?” in Pascal Petit and Luc Soete, Technology and the future of European employment, Cheltenham: Northampton MA. 2001, pp. 259-292.
Markgraf, Bert. The benefits and risks of computer technology in the workplace. Opposing views. 2013. http://science.opposingviews.com/benefits-risks-computer-technology-workplace-1942.html. Accessed 19 November 2017.