Healthcare Paper on Northwestern Memorial Hospital e-Health Options

Northwestern Memorial Hospital e-Health options

Located in Chicago, Northwestern Memorial Hospital has embraced e-Health and has a wide range of e-Health options. According to its website, it strives to use information technology to improve the quality of health and make healthcare more accessible to people at relatively lower costs. e-Health Options found on the hospital’s website include electronic health records, Virtual health team, consumer health informatics, healthcare information systems and health knowledge management (Northwestern Memorial Hospital, 2018). According to the website Northwestern Memorial Hospital specialists, nurses, pharmacists, and physicians can make better and more informed decisions which result to better health outcomes since they also connected to the hospital’s electronic healthcare record system.

A secure web channel is employed by the hospital to perform telemedicine appointments. The hospital has however been unable to exploit e-Health to its maximum advantage since its website has not provided all the information concerning the subject matter in a clear way. The design of its websites does not provide detailed information concerning e-Health, and this may lead to people finding the required information from websites of other hospitals.

Functionality or Information I would add to this Hospital’s Website

To improve the design and the ease of getting information from the hospital’s website I would add additional information as well as functionality. I would add functionality that would allow patients navigate the hospital. Information to be added includes data on procedures, more information on doctors’ profile including contact information, patients’ stories and videos from doctors. I would also add functionality that would display alerts in the case of high-risk medication.

Social, Cultural, or Political Barriers to e-Health Adoption in Columbia

It is a huge challenge to involve citizens and healthcare professionals in Columbia. For the program to become a success, all the stakeholders in the country must be involved and consulted. This, however, is proving to be difficult in the country. Public policies adopted in the country will act as a major barrier to incorporating information communication technology in the healthcare sector. The implementation of this program requires various departments of the government to work together and eliminate significant handles by passing the relevant laws and regulations in healthcare as well as in the ICT sector (Oviedo & Fernández, 2011). However, this depends on the goodwill of different institutions of the government making it hard for the adoption of e-Health.

The e-Health system is web-based, and many people in the country including health institutions are concerned about the issue of information privacy. Many patients, as well as physicians, fear that medical records and other vital information will not be protected. The idea that wireless internet will be used to transfer confidential information to different locations is also a major cause of concern. Security breaches are frequent in the country.  Also, limited awareness about the program is hurting any progress which can be made. People in remote areas are not aware how the program operates as well as its benefits hence it has not elicited significant interest from rural areas.

Addressing the Barriers

Advanced security solutions should be deployed to protect data as well as ensure that health care institutions and other players will comply with stringent regulatory requirements. A health communication strategy should also be put in place to ensure that the right level of awareness has been created. The government should work with other stakeholders in the telecommunication industry to improve the infrastructure in rural areas (Oviedo & Fernández, 2011). This will facilitate the smooth adoption of the program.




Northwestern Memorial Hospital. (2018). Northwestern Memorial Hospital | Chicago, ILNorthwestern Medicine. Retrieved 2 April 2018, from

Oviedo, E., & Fernández, A. (2011). e-Health in Latin America and the Caribbean: progress and challenges.