Sample Marketing Paper on Customer Satisfaction towards cloud Kitchens in Riyadh city (Saudi Arabia)

Introduction
Your research report is a description of your research project based on:
 research question(s) and/or
 problem(s).
Your report tells the story of your research questions/ problems and how you found answers to
them.
Purpose:
The main purposes of a research report are to demonstrate:
 a critical awareness of the previous work in your field exploring some additional
questions (it may reproduce a previous study in a new context or with modifications)
 an understanding of basic research theory and techniques
Questions That Relate to Report Structure
What is the research about? Introduction
What is already known in this area? Literature Review
What do I expect to find? Research question
How you went about your research? Methodology
What you found? Results/Findings
What do the results/findings mean? Research significance
So what? What contributions? Discussion
What recommendations? Recommendations
Major Parts to your report
You need to introduce the report, identify what is already known about your topic in the
literature, let the reader know what methodology you used, state the results and discuss them,
identify the conclusions.
The main sections in more detail
The following order of sections is used for most science-based discipline areas as well as artsbased areas.
Abstract (approx 150-200 words)
This should be a very brief overview of the WHOLE report covering 4 main areas:
 What you did (the topic)?
 How you did it (methodology)?
 What you found out (results – major only)?
 What was the significance (conclusion/recommendations)?
Introduction:
 Provide contextual information to the problem/questions, identifying the problem of
research in this area
 Introduce the objectives
 Identify the specific research questions
Literature Review:
 Review previous work relating to research problem/questions (to define, explain, justify),
and show the contribution that the present research will be filling.
 Should be structured
 May have a few sub-sections to identify themes
 Research should be integrated and combined highlighting areas of similarity and
difference
 Review previous work relating to methodology (to define, explain, justify)
Methodology:
 Perhaps discuss your justification and theoretical perspectives
 Use the literature (theory) to help you justify why you chose this methodology (if not
done above)
 e.g. if you are doing a survey explore the theory of survey design, types of questions and
delivery and advantages and disadvantages of different modes
 Explain how data was collected/generated
 Explain how data was analysed
Results:
 Present the results (using graphs, tables, etc where appropriate)
Discussion:
 Interpret and discuss the results
 Compare with results of previous research (link to the Literature Review)
Conclusions:
 Return to the research questions and suggest whether they’ve been answered or “solved”.
 Return to the objectives and whether they have been achieved?
 Indicate what has been learnt from the study and how it can be applied
 Indicate improvements for the research and future possibilities