The Role of Procurement and Commissioning in The Delivery of Public Services

The Role of Procurement and Commissioning in the Delivery of Public Services

The delivery of public services is a critical role of governments around the world.

The public sector spends a lot of money each year on the services and goods required to deliver services to citizens. Procurement should be effectively managed and appropriately planned and deployed to create value for money for taxpayers. Indeed, procurement and commissioning play a vital role in the in the delivery

of public services.

The first role of the government in procurement relates to the outcomes of policy. These are the deliverables that are desired, including well-educated citizens and a safe and tolerant society among others. Ivancevich Konopaske, and Matteson (2013) state that “managers often face behavioural issues at the workplace that must be solved to prevent additional negative consequences.” On that account, the government develops strategies to achieve these outcomes and deploys operational activities to deliver them. It is not always apparent how procurement contributes to these policies, along with the results. For instance, purchasing stationery is not done directly by the government. In other situations, the association between procurement and policy is clear. For instance, it is almost inconceivable that citizens can be well-educated without school infrastructure and facilities, which have to be procured.  In some situations, the actual delivery or development of the policy deliverables that is procured. The market facilitates the solution, which is delivered to citizens. In this regard, procurement is entirely essential.

Efficient public procurement is critical for excellent public services and governance. Indeed, the public sector spends billions every year on the services and products required to deliver services to the public. Ivancevich Konopaske, and Matteson (2013) assert that “management interventions are the actions by managers that prevent harmful misbehaviour.” Misbehaviour is generally harmful. Even Provers 16:28 states “A dishonest man spreads strife, and a whisperer separates close friends.” The government must use the utmost professional standards when spending money on behalf of the citizens to ensure it secures excellent deals and facilitate suitable and necessary services and goods to the quality that is desired by the users.

The process of procurement begins from the identification of wants, via the selection of supplies, then proceeds to award management after the contract or termination. The procurement officers in government must apply the critical principles of public procurement. The role requires the conveyance of value for money, proper service, and quality to adhere to business requirements, and proper governance, that is, adherence to government rules regarding the utilization of public funds in procurement as dictated by the law. For example, in European countries, public procurement is guided by the EU procurement guidelines, which apply to most of the procurements with a net value of over a pre-determined threshold.  Acquisitions that do not meet the threshold are not covered by country regulations but must conform to EU Treat principles.

Contracting authorities must implement robust organizational and individual leadership and the activities of procurement need to be conducted by workers who are experienced. The procurement approach and procedure must be suitable and relevant for the items being bought, and the market should be able to facilitate it at a reasonable price. Furthermore, contracting authorities must embrace sustainable development goals via procurement using a method that is consistent with legal guidelines and value for money for public procurement. It means that they must contribute to the realization of commitments and goals regarding the sustainability of public procurement activities. Authorities should also include social issues in procurements appropriately and in proportion to the content of the contract.

Overall, the process of procurement is an entire lifecycle, from identifying the need to buy to the selection of suppliers and contracting, to delivery of the need services and goods. Where appropriate, it should also include the outcome of the underlying policy to the termination of the contract after it has been performed. The success of procurement can only be measured or determined when the contract has been fully performed.




Ivancevich, J.M., Konopaske, R., & Matteson, M.T. (2013). Organizational behaviour and management (10thed.). Boston:  McGraw-Hill/Irwin.

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